About the Client
A leading Public Sector Bank (PSU) managing high-volume Aadhaar Enabled Payment System (AEPS) transactions and enterprise-scale banking operations across India.
As AEPS transaction volumes continued to increase, the organization required a more efficient and scalable reconciliation framework capable of reducing manual effort, improving processing accuracy, and accelerating operational turnaround times.
The Problem
The bank’s AEPS reconciliation process relied heavily on manual operations and repetitive processing workflows across multiple daily transaction cycles.
The organization received a single raw AEPS transaction file from NPCI that required Business Correspondent (BC)-wise segregation and reconciliation across three separate processing cycles every day.
Key Challenges:
- Time-intensive reconciliation and transaction calculation workflows
- High dependency on manual intervention and operational oversight
- Increased risk of reconciliation inaccuracies and processing errors
- Delays impacting operational turnaround times and efficiency
- Limited scalability for growing transaction volumes
- Manual upload and consolidation processes creating operational bottlenecks
The organization required an intelligent automation solution capable of streamlining reconciliation operations while improving processing speed, accuracy, and scalability.
Our Approach
Lauren Group implemented an RPA-driven automation framework using Automation Anywhere A360 to automate the complete AEPS reconciliation lifecycle from file retrieval to reconciliation and final processing.
Key Initiatives:
- Automated download of AEPS transaction files from the NPCI portal
- Enabled automated BC-wise transaction segregation and reconciliation
- Automated file consolidation and upload to the Managed File Transfer (MFT) platform
- Eliminated manual reconciliation activities and repetitive processing tasks
- Improved reconciliation accuracy and operational consistency
- Built scalable workflows supporting multiple daily transaction cycles
- Streamlined integration with NPCI and enterprise banking systems
Tech Stacks Used
Automation Anywhere A360
RPA Bots for Data Processing
MFT (Managed File Transfer) Integration
NPCI Portal Integration
The Result
- Fully automated AEPS reconciliation workflows across daily processing cycles
- Significant reduction in reconciliation turnaround times
- Elimination of manual processing errors and operational inefficiencies
- Faster and more accurate BC-wise transaction reconciliation
- Seamless integration with NPCI and MFT platforms
- Improved operational scalability for growing AEPS transaction volumes
- Established a future-ready automation framework for enterprise banking operations