We made a visible and
measurable impact to our
client's business
remote accessibility achieved through a web-based application
improvement in operational efficiency with Power Automate integration
reduction in IT maintenance costs with a modernized tech stack
About the Client
The client is a leading bank in India, serving millions of customers across the country. With a vast network of branches and a commitment to digital transformation, the bank sought to modernize its IT infrastructure to enhance accessibility, improve collaboration, and reduce operational costs.
The Problem
The bank relied on a legacy Lotus Domino-based workflow and document repository system, which presented multiple challenges:
- Limited accessibility: Users had to be physically present at bank locations to access applications.
- Outdated technology: The system was not browser-based, restricting user experience and remote operations.
- Scalability issues: The existing infrastructure could not support growing operational demands.
- High maintenance costs: Managing and maintaining the legacy system was becoming increasingly expensive.
To stay competitive and meet evolving customer expectations, the bank needed a modern, scalable, and secure digital solution to streamline workflows and enhance operational efficiency.
Our Approach
Lauren implemented a cloud-native transformation by deploying SharePoint Online and Power Automate Flow, creating a scalable and user-friendly system.
- SharePoint Online – A centralized, web-based document repository enabling seamless access from anywhere.
- Power Automate Flow – Automated workflows to optimize operations and reduce manual processes.
- Azure Active Directory & Office 365 – Strengthening security, authentication, and user management.
- Custom-built UI with SPFx, React JS, and Node JS – Providing an intuitive and dynamic user experience.
The solution was designed for seamless scalability, enhanced collaboration, and increased operational efficiency while maintaining robust security protocols.
Tech Stacks Used
Cloud & Security: Azure Active Directory, Office 365, SharePoint Online
Automation & Workflow: Power Automate Flow
Development Framework: SharePoint Framework (SPFx), React JS, Node JS
UI/UX Tools: HTML, CSS, Visual Studio Code
The Result
- 100% remote accessibility achieved, eliminating location-based restrictions
- 50% faster workflow processing through automation
- Enterprise search functionality enabled for quick data retrieval
- Strengthened security with Azure Active Directory
- 40% cost savings in IT maintenance through a scalable cloud solution
- Custom reports and analytics enabled for data-driven decision-making